Service
Partners in Your System’s Success
Moving your waste treatment in-house can seem daunting, but the expert Clean Waste Systems team is here to help make it easy in both the short- and long-term. We’re committed to providing a high degree of customer service and technical support throughout every phase of the life of your system.
Installation & Testing Your System
We take a hands-on approach to the installation and establishment of each medical waste treatment system. Prior to any equipment arriving at your facility, we’ll work closely with you to develop a clean plan outlining your new system’s space and utility needs, its safe transportation to your site, and its efficient delivery and installation on a timeline that works for you.
When delivery day arrives, the Clean Waste Systems team will be on-site to personally install your system. Our experts will oversee the process and work proactively to solve any issues that may arise. We’ll remain on-site for a week following installation to ensure your new system is working as it should and answer any outstanding questions you or your team may have.
During this time, our experts will train you and your employees on our remarkably simple ongoing testing process, so you can feel confident in the safe, reliable and sanitary operation of your system.
Preventative Maintenance & Service
Clean Waste Systems offers a comprehensive Quarterly
ServicePlus Maintenance Plan
at an additional cost with the purchase of every ozone medical waste processing unit. These routine, 2-day visits from a Clean Waste Systems technician help to ensure your system is operating optimally and delivering the best possible performance.
Quarterly ServicePlus visits include:
Onsite Safety, Operation & Maintenance Training
Detailed Mechanical Inspections
Bin Seals & Line Inspection
Spare Parts Documentation & Recommendations
Annual Ozone Calibration
System Health Report
Ongoing Support
After the Clean Waste Systems team has left your site following installation, we remain available to you for any questions, concerns, or service needs you may have throughout the life of your system. All replacement parts and equipment for your unit are available through Clean Waste Systems at any time.
In the unlikely event of system downtime, we’ll work with you to adhere to your facility’s standard operating procedures while ensuring that your system is serviced with the urgency and professionalism the situation calls for. As a Clean Waste Systems customer, you’ll always have quick and
easy access to expert support: Our 24/7 on-call technicians can be rapidly dispatched to your facility for on-site support in addition to their availability via phone or virtual meeting.
Request System Service
The experienced Clean Waste Systems technicians are available now to connect with you regarding your service needs.
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